Wednesday, April 17, 2013

Cooperating systems of water

If Henry Ford were alive today in the internet era of Facebook, Google and Twitter, the last thing he would do is startup another internet company. Instead he look to provide an organizing principle that would leverage and streamline business to catapult them into the next age of business development. Ford would look to streamline and enable collaborative business development to allow businesses to mass produce, in the internet environment, in the same way as he did with the assembly line for the automotive business at the start of the 20th century.

In 1913 Henry Ford caused a paradigm shift in the automotive business by leveraging the assembly line to streamline car manufacture. While Ford did not invent the assembly line, his sponsorship of its development and his use of it as an organizing principle to streamline manufacture, was central to its explosive success in the 20th century. Ford major contribution was not in the invention of anything new in terms of automotive manufacturing it was about providing an organizing principle that effectively and efficiently leveraged existing technologies in a value added manner.

Today we stand at another tipping point in terms of business evolution. After 20 years of breathtaking internet development, the internet has evolved from simple client server to collaborative social interactions. We have Amazon and eBay to buy stuff, PayPal to pay for stuff, Google to search for stuff, Twitter to tell people about stuff and Facebook to show off our stuff. These are some of the internet giants that have become household names, in the internet landscape of today. Yet impressive as these advances have been, without an organizing principle to allow business to leverage them in a collaborative and added value manner, they will remain a hodgepodge of technologies much like the automotive industry prior to the introduction of the assembly line.

A business centric organizing principle that aligns businesses to allow them to leverage and flexibly combine existing technologies and services will jetism business development into the 21th century. A business framework that will enable businesses to easily collaborate together, with their producers and consumers in a value add fashion, to enabling new business opportunities and strengthening existing ones. This business centric organizing principle is what is needed in today business landscape and will provide the kind of acceleration and enablement that Ford introduced with the assembly line.

Ford’s legacy lives with us today in every assemble line, in every business process and has being the very foundation and building blocks for business for the last 100 years. Today in a rapidly evolving business paradigm not only do we need a new business framework to organize and align business, we also need to think beyond the static and linear business processes and think more in terms of business activities that are achieved by mixing and matching business capabilities in a self optimizing network ecosystem.

A self optimizing ecosystem were business capabilities can be mixed and matched to dynamically realize business activities will allow businesses to become much agile in terms their reactions to new market opportunities and allow for the rapid evolution and realization of new business models.

All of these ideas can be applied to water and can enable a more advanced concept of cooperation, such as cooperation between businesses with the desired result of a solving a water problem. We need to provide an organizing framework that encourages private sector to build business application on top of the instrumented water systems. It helps to think of a business application such as a water meter reading application that exists in a business app store and the organizing principle as organizational categories within the app store. These applications need to be cloud enabled so that we can access them from anywhere. Finally we need to figure a way to allow these business applications to collaborate and cooperate together to achieve some common goal.

We are really just beginning to figure out the smarts and the math behind cloud enabled application cooperation, but a good place to start is with game theory. Game theory is the brain child of a mathematician called John von Neumann and was born in the shadow of the US/USSR nuclear arms race when the super powers were thinking to outthink each other in the face of mutually assured destruction. But game theory can also be applied to the problem of cooperation and collaboration between water related business application produced by different parties to come to achieve a mutually beneficial outcome. We will return to these ideas in future posts.



Wednesday, April 3, 2013

Reflections on World Water Day 2013

World Water Day has been observed since 1993 when the United Nations General Assembly declared 22th of March as World Day for Water. The theme this year 2013 was the International Year of Water Cooperation and to mark this I had the privilege of hosting a Smarter Friday chat on the People of a Smarter Planet Facebook page.

For this chat I got to work with the very impressive IBM media team. I was traveling back home from Paris, France, where I had been meeting a a number of water clients, and ran the chat from Charles de Gaulle Airport while being supported by the IBM media team, first in India and later from US. They had a number of announcements and articles about water that were posted at periodic intervals on Facebook and I had the task of commenting and replying to those posts.


I was most proud that one of my sons made the cover of the Smarter Planet Facebook page for the World Water Day chat. This picture was taken by a very talented friend of mine and it is one of my  favorites.

The first articles to be posted was one I wrote especially for World Water Day: Why the World Thirts for Smarter Water. Here is how it was introduced by the IBM team 

Worldwide, up to 60% of water is lost due to leaky pipes. I believe a combination of Instrumentation, Big Data Analytics & Cooperation can help us manage water better. 

Another article that was published builds on the theme for cooperation and talks about how IBM launches WaterWatchers, a mobile app, in South Afica. This really is a great example of how we can cooperate together and directly involves the citizen in water conservation. Basically when a citizen finds a leaky pipe or a broken manhole in the street they can take a picture of it and text or email that picture to the water authorities (see a picture of a leaky tap i found in Rome below). Since the picture has location information the water authorities know where the issue is and what it looks like. They can then prioritize these issues and send their water crews out to fix them on a priority basis. Suddenly the water authority has eyes everywhere, helping them keep their water network healthy and leak free.

Watering hole by Jelly Dude
My own personal connection to the WaterWatchers was that I was present in an IBM meeting room in Johannesburg, South Africa, when a very talented IBM marketing woman, Nicola Lupini, pitched this idea. Somehow she moved heaven and earth to get IBM Water Watchers funded, advertised  nationwide across South Africa, and up and running for World Water Day. My hat is off!. This is such a great idea which involves citizen cooperation, enabled by everyday technology, as well as giving them real ownership of water conservation and I hope to see it replicated in many places across the world by the next World Water Day in 2014.

After about 6 hours the chat wound down, it was time to board my plane back home to a cold and snowy Boston. It felt good to be a part of a world wide collaboration, it showed me how technology such a Facebook and our GPS, camera ready, mobile phones can enable cooperation by making us a Smarter Planet and can help us address some of the real issues we face with water worldwide. What he need is more good ideas about how to use these technologies effectively, what we need are more people like Nicola who can make these ideas into reality. I will leave you with the same sobering facts that I closed the chat with.
  • Millions of the world's poorest subsist on fewer than five gallons per day 
  • 46% of the people on Earth do not have water piped to their homes 
  • In 15 years 1.8 billon people will live in regions of severe water scarcity